Project Manager

A NOTE FROM OUR FOUNDER

We’re TwoTone Creative—a fast-moving, strategy-driven marketing and design agency based in West Des Moines, Iowa. We don’t just “do marketing.” We craft brands that break through the noise, build content that actually converts, and help our clients communicate with clarity and confidence.

We write. We design. We strategize. We move fast. And because we like each other and the clients we work for, working here feels like a really good thing.

The best part? We might have a place for you on the team. If you’re remarkable at what you do, resourceful in how you do it, and a genuinely relational person to be around, come show us what you’ve got.

Jenny's signature

Benefits

  • Competitive salary with performance-based raises
  • Custom development plans to help you grow
  • Clear promotion pathways
  • PTO that rewards your expertise and dedication
  • Free snacks and drinks at the office
  • Optional Work-from-Home Wednesdays
  • Paid holidays
  • 100% paid maternity and paternity leave
  • 401(k) with 4% company match
  • Comprehensive health and dental insurance
  • Transparent leadership so you know what we're striving for, why, and how
  • Vision and life coverage
  • Short-term and long-term disability insurance
  • We love to celebrate: birthdays, team anniversaries, Christmas, and every big win
  • Signature events like our Annual Murder Mystery Dinner and Vision Day
  • MacBook laptop and a second monitor are provided
  • Professional development opportunities (conferences, training)

A Typical Work Week

‼️ We believe the best work happens together. This is a full-time, in-person role at our West Des Moines office. Remote work is not available.

As a Project Manager at TwoTone, you’re the engine that keeps projects moving and teams aligned. You’ll manage timelines, organize tasks, and make sure nothing falls through the cracks. This role is all about structure, clarity, and proactive communication—ensuring projects stay on track, on budget, and on point.

You’ll work closely with account managers and our creative team to turn big ideas into finished work. From updating to-dos in our project management software to creating systems that improve efficiency, you’ll be the go-to person for keeping everything organized. At TwoTone, you’re not just managing projects—you’re helping mission-driven organizations make a bigger impact.

Required Qualities and Skills

  • Previous agency experience
  • Proven experience in an agency setting (fast-paced, client-focused environment)
  • Proficient on Mac and familiar with creative and productivity tools
  • Exceptional written and verbal communication skills with excellent grammar
  • Ability to craft clear, concise messaging for client communications
  • Comfortable collaborating with conservative Christian churches and mission-driven nonprofits
  • Demonstrates sound judgment, integrity, and professionalism in every interaction
  • Self-starter who thrives on working independently and efficiently
  • Strong multitasking skills—able to pivot quickly between projects without losing accuracy
  • Tech-savvy and eager to learn new apps and software
  • Confident leading projects, guiding strategy, and collaborating with creative teams
  • Meticulous attention to detail (yes, we’re looking for Type A here)
  • Highly organized with systems that support team efficiency and client success
  • Dependable and punctual—someone the team and clients can count on

Top 5 Responsibilities

  1. Ensure client satisfaction
  2. Manage client communication
  3. Track deliverables and deadlines
  4. Oversee budgets and timelines
  5. Resolve issues quickly

Other Responsibilities

  • Tracking client requests and troubleshooting problems
  • Build positive, long-term relationships with clients that foster trust
  • Lead in-person meetings and video calls to clarify goals and strategies
  • Collaborate with leadership on proposals (no cold sales required)
  • Serve as the go-to contact for client questions and concerns
  • Develop effective communication workflows for clients and our team
  • Inspire repeat business through exceptional service and proactive ideas
  • Monitor and measure client satisfaction to ensure excellence
  • Offer marketing insights and strategic recommendations
  • Track client requests and troubleshoot problems efficiently

Remarkable

We create work that leaves an impression. We over-deliver and “wow” with every interaction. We are committed to doing work that makes an impact.

Relational

We believe marketing is about people and so are we. We serve each other and everyone with joy. We are rooting for one another and our client’s success.

Resourceful

We bring clarity and solve tough problems. We bring our own batteries (not literally, batteries are in the office storage closet). We are quick, clever, and upbeat when difficulties come.

aaron erich at desk at TwoTone Creative
January2023 9 at TwoTone Creative
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January2023 172 at TwoTone Creative
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jen at TwoTone Creative
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THINK YOU'RE A GOOD FIT?

Email Chloe Schumacher at chloe@twotonecreative.com the following:

After looking at our website and social media, what can you tell us about TwoTone and why you'd be a good fit? Please send the answer to your question along with a PDF of your resume.

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