Website Support + Maintenance

We safeguard and care for your website so you can focus on what you do best: running your business.

A reliable website is essential to your success

But keeping your content up to date, backed up, and secure while trying to grow your business can be a drag. Website updates and maintenance take you away from what you should be doing: Building relationships with your customers, clients, staff, and partners.

It’s a full-time job to keep up with trends and developments as technology continues to evolve. Unfortunately, all software is vulnerable, including the software that powers your website.

Website maintenance should be a top priority.

But these routine maintenance tasks are likely falling to the bottom of your to-do list, leaving your entire site vulnerable to hacks or crashes.

Find someone to handle all of it for you

A TwoTone web specialist will regularly check your site for software and security updates and will handle the routine updates, small changes, and maintenance checks necessary to keep your website running smoothly 24/7.

Peace of Mind

With TwoTone Creative’s website support + maintenance packages, you’ll have peace of mind that a knowledgeable team is keeping your site secure and up-to-date so you can remain focused on building your business.

WordPress, SquareSpace, Shopify, and more!

Allow our team of web experts to take care of all your ongoing website needs.

Our website support is ideal for:
  • Small businesses
  • eCommerce businesses
  • Service providers
  • Entrepreneurs
  • Churches
  • Chiropractors
  • Nonprofits
  • Christian organizations
  • Healthcare businesses
  • Gyms + health coaches
With Website Support + Maintenance you’ll get:
  • Website backups
  • WordPress updates
  • Security monitoring
  • Performance scans
  • Database optimization
  • Monthly website edits and additions

Packages

Peace of mind that a knowledgeable team is keeping your site secure and up-to-date every day.

Basic

*Best for standard websites
24/7 Security Monitoring
Site Backups
Software Upgrades
Detailed Monthly Report
Performance Optimization
30 Minutes Support Time
Website Dashboard
Email Support Desk

$97/month

Elevate

*Required for high traffic sites
24/7 Security Monitoring
Site Backups
Software Upgrades
Access to Video Tutorials
Detailed Monthly Report
Performance Optimization
Two Hours of Design/Web changes or additions
Website Dashboard
Email Support Desk

$197/month

Grow

*Best for actively growing websites
24/7 Security Monitoring
Site Backups
Software Upgrades
Access to Video Tutorials
Detailed Monthly Report
Performance Optimization
Four Hours of Design/Web changes or additions
Website Dashboard
Email Support Desk

$425/month

Get Website Care Now

Frequently Asked Questions

How fast will requests be handled?

Our team handles all requests within 24-48 hours during the work week.

How do you handle billing?

We use a subscription billing service which allows you to autopay each month. You can cancel at anytime with just 30 days notice.

What types of edits/fixes are included with the elevate and grow plans?

This varies for every business. Some have us add or remove people from their staff page while others have us add a blog post to the site. Basically, if it can be done by a developer or designer in a couple of hours or less, we can handle it.

What types of work are not included with my plan?

We are unable to offer website strategy or other custom development not done on the backend of your WordPress website. These additional services are available in addition to your website maintenance through TwoTone Creative. Schedule a Discovery Call with us to discuss any additional needs you may have.

Do my hours rollover?

Nope, sorry. The monthly development time is there for you to reserve your place in our queue if/when you need it, and it does not rollover.

How do we communicate?

You can simply email in your request to support@twotonecreative.com and it will be registered in our Support Desk.

What if I need more work done?

Our team is more than happy to assist you with additional projects. We typically bill out work at our normal hourly rate of $125. If you have the Grow Plan, it’s discounted to $100/hour and of course, your first four hours is included in the plan!

Book a Discovery Call
Get started today

Eliminate the hassle, stress, and frustration of trying to maintain your business website on your own.

Get peace of mind with TwoTone Website Support + Maintenance today.
Sign Up Now