Senior Account Executive

A NOTE FROM OUR FOUNDER

We’re TwoTone Creative—a marketing and design agency in West Des Moines built on strategy, creativity, and relationships. We partner with mission-driven organizations to help them tell their story with clarity and impact because their work matters, and so does how it’s communicated.

We’re serious about the work, but we care just as much about the people behind it—our clients and our team. Around here, collaboration isn’t a buzzword. We show up for each other, push for excellence, and celebrate the wins along the way.

The best part? We might have a place for you. If you love building relationships, thrive on strategy, and believe great marketing starts with great people, this could be your next big move.

Benefits

Competitive salary with performance-based raises
Custom development plans to help you grow
Clear promotion pathways
PTO that rewards your expertise and dedication
Free snacks and drinks at the office
Optional Work-from-Home Wednesdays
Paid holidays
100% paid maternity and paternity leave
401(k) with 4% company match
Comprehensive health and dental insurance
Transparent leadership so you know what we're striving for, why, and how
Vision and life coverage
Short-term and long-term disability insurance
We love to celebrate: birthdays, team anniversaries, Christmas, and every big win
Signature events like our Annual Murder Mystery Dinner and Vision Day
MacBook laptop and a second monitor are provided
Professional development opportunities (conferences, training)

A Typical Work Week

‼️ We believe the best work happens together.
This is a full-time, in-person role at our West Des Moines office. Remote work is not available.

As a Senior Account Executive, you’re more than a manager—you’re the trusted advisor and strategic partner our clients count on. You’ll lead client relationships, uncover opportunities, and ensure every project drives results. You’ll collaborate with our creative team to bring ideas to life, keep budgets on track, and proactively solve challenges before they become problems. At TwoTone, you’ll own the client experience from start to finish and help shape the success of mission-driven organizations.

Required Qualities and Skills

Proven experience in an agency setting (fast-paced, client-focused environment)
Proficient on Mac and familiar with creative and productivity tools
Exceptional written and verbal communication skills with excellent grammar
Ability to craft clear, concise messaging for client communications
Comfortable collaborating with conservative Christian churches and mission-driven nonprofits
Demonstrates sound judgment, integrity, and professionalism in every interaction
Self-starter who thrives on working independently and efficiently
Strong multitasking skills—able to pivot quickly between projects without losing accuracy
Tech-savvy and eager to learn new apps and software
Confident leading projects, guiding strategy, and collaborating with creative teams
Meticulous attention to detail (yes, we’re looking for Type A here)
Highly organized with systems that support team efficiency and client success
Dependable and punctual—someone the team and clients can count on

Top 5 Responsibilities

Ensure client satisfaction and long-term success
Lead communication and maintain strong client relationships
Drive client strategy and marketing planning
Manage budgets and timelines with precision
Resolve issues quickly and effectively

Other Responsibilities

Tracking client requests and troubleshooting problems
Build positive, long-term relationships with clients that foster trust
Lead in-person meetings and video calls to clarify goals and strategies
Collaborate with leadership on proposals (no cold sales required)
Serve as the go-to contact for client questions and concerns
Develop effective communication workflows for clients and our team
Inspire repeat business through exceptional service and proactive ideas
Monitor and measure client satisfaction to ensure excellence
Offer marketing insights and strategic recommendations
Track client requests and troubleshoot problems efficiently

Remarkable

We create work that leaves an impression. We over-deliver and “wow” with every interaction. We are committed to doing work that makes an impact.

Relational

We believe marketing is about people and so are we. We serve each other and everyone with joy. We are rooting for one another and our client’s success.

Resourceful

We bring clarity and solve tough problems. We bring our own batteries (not literally, batteries are in the office storage closet). We are quick, clever, and upbeat when difficulties come.